Support
Get Help
We're here to help! If you're experiencing issues with the Kitch app or have questions, we'd love to hear from you.
Frequently Asked Questions
How do I add ingredients to my pantry?
Navigate to the Pantry tab, tap the "+" button, and search for ingredients or scan a receipt to automatically add multiple items.
How does recipe search work?
Kitch uses AI to match recipes based on ingredients you have in your pantry. Simply search for a dish or ingredient, and we'll show you recipes you can make right now.
Can I share my own recipes?
Yes! Tap the "+" button on the Feed tab to create and share your own recipes with the Kitch community.
Is my data secure?
Absolutely. We use AWS Cognito for authentication and industry-standard encryption to protect your data. See our Privacy Policy for more details.
How to Delete Your Account
If you wish to delete your Kitch account, follow these steps:
- Open the Kitch app and go to your Profile tab
- Tap the menu icon (three dots) in the top right corner
- Select "Delete Account"
- Optionally select a reason for leaving (this helps us improve)
- Tap the "Delete Account" button
- Type DELETE to confirm
- Tap "Delete" to permanently delete your account
Warning: This action is permanent
Deleting your account will permanently remove your profile, all posts and recipes, likes, saved recipes, followers, following, pantry items, and shopping lists. This cannot be undone.
Contact Us
For additional support, feature requests, or to report a bug, please contact us at:
info@kitchcooking.com
We typically respond within 24-48 hours.
Report a Problem
If you encounter a technical issue, please include:
- Your device model and iOS version
- App version (found in Settings)
- Description of the problem
- Steps to reproduce the issue
- Screenshots if applicable